Better handling of petitions, complaints urged

Updated: 2011-12-06 17:58


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NINGBO - A senior official of the Communist Party of China (CPC) on Tuesday urged cadres in party and government organs to handle people's petitions and complaints by themselves, in a bid to enhance the relationship between the masses and the Party.

Zhou Yongkang, a Standing Committee member of the Political Bureau of the CPC Central Committee, made the remarks at a meeting held in Ningbo, in eastern China's Zhejiang province, to discuss the handling of people's petitions and complaints.

Zhou urged authorities to give priority to applicants' interests and address their most direct and pragmatic problems, requiring party cadres at all levels to handle the people's petitions and complaints personally, removing potential conflicts that could undermine social stability.

China's petition and complaints system allows those who believe they have been treated unfairly, particularly by officials and law enforcers, to seek justice by sending petition letters to special government offices.

Zhou called for structures to be built at grassroots levels of the Party and government, as well as enhanced monitoring of their work, in a bid to ensure appropriate solutions to people's reasonable appeals.