A new regulation in Nanjing, Jiangsu province, forbids government staff to stop public complaints to city leaders, Chinanews.com reported on Monday.

The regulation rules that no government worker is allowed to stop people from complaining to officials during surveys or inspections of grassroots units as well as deputies of national and provincial people's congress, or members of the national and provincial people's political consultative conference in Nanjing.

Citizens can make an appointment to meet city leaders at any time, and there should be no time limit for meetings during inspections or symposiums, according to the regulation.

The regulation also rules that proposals, suggestions and letters from government staff or the public should be endorsed and supervised and handled by Party leaders of the city government.

City Party leaders are required to schedule at least one day a season to receive visits from the public or government staff - or go to grassroots units - to hear their suggestions.

The regulation was drafted according to public complaints of the city's mass line campaign, which refers to the guideline for the Communist Party of China to prioritize and protect the interests of the people.