Business
        

Technology

A tablet to cure PC headaches

Updated: 2011-05-27 10:42

By Tuo Yannan (China Daily)

Twitter Facebook Myspace Yahoo! Linkedin Mixx

However, ErenEben still has a few things to improve in order to catch up with the multinational company Apple. The most important one is that the handwriting recognition software does not support English.

When I wrote "let me try it", the tablet displayed "1metrr=v". Then I tried "let's go", and the Word application crashed.

When I phoned the company's customer services department, I was told that they do not have any representatives who speak English.

Related readings:
A tablet to cure PC headaches Lenovo eyes larger tablet market share
A tablet to cure PC headaches A tablet to cure PC headaches
A tablet to cure PC headaches Lenovo looks to take greater share of China's tablet market
A tablet to cure PC headaches Lenovo to bite Apple's profit with tablet PCs

However, I have to say that their service is still much better than Apple's in China. ErenEben's customer service department picked up my phone call within five seconds and answered my questions politely.

Apple asked me to make an online reservation first and wait for at least a week to see a service representative, even though I was already in their store.

If you request a demo from ErenEben, the company will send a trained employee to hand-deliver their product to your door and show you how to use it.

If you do not want to purchase the tablet PC, the representatives will express their appreciation for showing interest in their product. In terms of providing better sales service, many companies are now far ahead of Apple.

However, Chinese tablet PC companies do not have a price advantage compared with the iPad.

The ErenEben tablet typically costs around 5,000 yuan ($732) for the latest 16-gigabyte 3G version, while an iPad 2 with similar specifications costs $629.

Regardless, ErenEben's tablet PC is another alternative among a wide variety of similar devices hoping to make it in a competitive market.

   Previous Page 1 2 Next Page  

E-paper

Tapping into the future

Foreign companies are investing in China's water industry as many predict a growing profit margin.

Preview of the coming issue
Headhunters ride on growth
Commercial property rides wave

European Edition

Specials

Cuisine central

London's Chinatown is helping diners appreciate full palate of Chinese food

Tying the knot

Danish couple's high-end macrame export business takes off in the mountains of Yunnan.

Truly a super woman

Li Yuchun first came to prominence in 2005 as the Super Girl winner, and since then has become an international star.

Memory lanes
Great expectations
A diplomat of character